Customer Service
At Benchmark SCM we set the benckmark for service! We enjoy what we do and it shows.
Each member of our customer service team enjoys working with people. You can count on everyone here to receive direction, execute instructions, and report results.
Team Assignments
At Benchmark SCM we assign a single point of contact for each customer and customize routines around your daily operations.
Communication
At Benchmark we utilize technology as the means to automate and improve our systems processes, however we rely on our team of professionals to communicate with you.
We have found that a daily phone call to exchange results of the previous day’s shipment activity with new order information strengthens our partnership and builds positive relationships.
Sure, emails serve a purpose but at Benchmark we'll call first, and email second every time.
Teamwork
At Benchmark every person on our team is in the field of customer service. We work together to achieve results, and we know that the outcome is a reflection on us all.
Supply Chain Solutions
Let's discuss your needs. Benchmark SCM adds value and provides solutions.
Please call us at (763) 390-5816 or contact us online.
