Information Systems
Benchmark SCM uses an online, on-demand, warehouse management system (WMS). This means you have real-time actionable information at your fingertips 24/7.
We are excited about this system for many reasons; we especially like its ease of use (simply log in via Internet Explorer), the amount of real-time actionable information, and its report capabilities.
Warehouse Management System (WMS)
Inventory
- Capture items by unit of measure, including type (each, carton, pallet, bag, etc.), dimensional unit of measure and any qualifiers such as color, size, etc.
- Track by serial number, lot number and/or expiration date
- Support fixed or open warehouse locations
- Change locations on-the-fly
- Set minimum and maximum reorder levels
Receiving
- A two-step optional receiving process
- Step 1: Entry of receipt of containers or shipment
- Step 2: Entry and confirmation of shipment contents
- Multiple error reducing features including verification of quantities based on pre-entered item characteristics
- Printing of item, carton and/or pallet labels
- Printing of receipt ticket
Shipping/Order Processing
- Import orders in via Tab-delimited formats with preview and verification process
- Manage "over-allocated" orders
- Integrate with UPS, FedEx and other parcel carriers
- Allocate inventory when order is entered
- Print Pick Tickets, Shipping Labels, Packing Slips
- Assign required shipping dates, including earliest ship date and ship cancel date
- Capture customer transactional information; Inbound PO numbers, and Outbound customer orders
Assemblies/Kitting
- Create kits and assemblies
- Automatically allocate inventory as kits are created
- Print bills-of-material (BOM)
Returns Management
- Generate and track Return Management Authorization (RMA) numbers and information
- Classification
- Warranty, serial number, and specification tracking
Administrative
- Adjust inventory
- Cancel transactions
- Import or manually enter Item numbers (SKUs)
- Manage email notifications
- Create and manage custom billing rates per customer
Reporting
- Comprehensive list of reports include
- Stock Status
- Transactions
- View Transaction
- Open Orders
- Item Activity
- View Item
Technology
Access is isolated and account specific. No one outside of your approval can see your information. Our service provider (3PL Central) outlines its security and safety management as follows:
- Leverages highest level of IE browser security of SSL 3.0 with 128 encryption (high)
- Proprietary data for each 3PL company resides within a separate database increasing security -- your company and customer information is never "mixed" with others.
- All data is backed up nightly to network server with offsite copies maintained
- Enterprise-strength firewall protection
- Redundant power supply with generator backup
- Multiple ISP access
- Full T1 access
- Guaranteed uptime of 99.95%
Supply Chain Solutions
Let's discuss your needs. Benchmark SCM adds value and provides solutions.
Please call us at (763) 390-5816 or contact us online.
